SHIPPING
We ship all orders using Sendle, a trusted carbon-neutral delivery service. Shipping rates are calculated automatically at checkout based on your location, parcel size, and weight. If you have any issues with your order please feel free to email our support team directly at info@roarintensity.com.au
AUSTRALIA
- Free standard shipping on all Australian orders $100 & over.
- Shipping rates are calculated at checkout.
INTERNATIONAL SHIPPING
We offer international shipping to selected countries via Sendle.
- Estimated delivery times (after dispatch): International Standard: 6–14+ business days, depending on destination
- International shipping rates are calculated at checkout based on your shipping zone and order weight.
DUTIES & TAXES (International Orders)
International orders may be subject to customs duties, taxes, or import fees, which are not included in your order total.
- These charges are the responsibility of the customer
- Roar Intensity does not cover customs fees or import taxes
- Please contact your local customs office for further information
LARGE QUANTITY ORDERS
For large quantity orders please email us at info@roarintensity.com.au to receive a shipping quote for your order.
PLEASE NOTE
- Shipping costs are non-refundable
- Customers are responsible for return shipping costs
- Orders cannot be modified or cancelled once processed
- If an order is returned to sender, a $10 re-shipping fee applies
- Roar Intensity is not responsible for delays, loss, or service issues once parcels are in the care of the carrier
- Once an order has been dispatched, delivery timeframes are estimates only and are not guaranteed.